Returns & Refunds

We want you to receive the product you ordered in acceptable condition. Eligible returns may be requested within 30 days after delivery.

Return Eligibility

Items must be unworn, unused, unwashed and returned with original packaging or tags where applicable. Proof of purchase is required.

Damaged, Defective or Incorrect Items

Contact us promptly with your order number and clear photos of the issue. If the claim is approved, we will provide an appropriate replacement, refund or return instruction.

Change-of-Mind Returns

For eligible change-of-mind returns, return shipping costs may be the customer’s responsibility unless required otherwise by applicable law.

Refund Timing

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund after we process it.

Non-Returnable Situations

Items showing wear, washing, misuse or damage caused after delivery may not qualify for return, except where consumer law provides otherwise.

Start a Return

Email support@greenwisewear.shop before sending anything back. We will provide the correct return instructions and return address for your order.